Terms and Conditions

Pricing

We take all care to ensure all product information and pricing is correct.  If a mistake has been made we reserve the right to fix it.  Prices are subject to slight changes due to market fluctuations of metals.

Out of Stock Items 

In the very rare case an item you have ordered is out of stock we will contact you immediately and offer you the option to receive a refund, substitute the item for another or cancel and receive a refund of your entire order.

Exchanges

Items may be returned within 14 days of the date of purchase or delivery. Items may only be returned with a valid proof of purchase (online order confirmation, receipt or gift receipt) and must be unworn and accompanied by the original packaging.  We do not offer exchanges on pierced earring styles.  Exchanges can be made with other in stock items or a credit note of the same value (less postage if applicable).

Should you wish to return and exchange an item please follow these steps:

  1. Contact us via email within 14 days of the date of purchase.
  2. Return your item/s and original packaging to: Babyanything Returns, PO BOX 92, Paddington NSW 2021

Please ensure your item/s are securely packaged in a padded post bag as Babyanything does not accept responsibility for items damaged or lost in transit.

Refunds 

Babyanything does not offer refunds for change of mind or exchanges on custom-made pieces. Refunds will only be issued for items that have been assessed by our jeweller and deemed faulty or where required by law.

Manufacturing Faults

We pride ourselves on the quality of our craftsmanship.  Any manufacturing faults will be be repaired at no cost within 6 months of the purchase date.  Repairs after this date may incur a fee.

Manufacturing faults do not include general wear and tear; broken chains, misshaped bands, bent claws, snapped settings or chipped, cracked or missing gem stones or seed pearls.

If you have an item which you believe to be faulty please contact us via email or visit us at the Babyanything Boutique.

Repairs

Sometimes accidents happen.  If you have a broken or damaged Babyanything piece you wish to have repaired please contact us via email. Please attach a photo to assist us assess your repair and provide you with quote.

Please ensure you read our Care Information guide to appropriately care for your Babyanything piece.

Liability Policy

Babyanything will not accept any responsibility for items lost, stolen or damaged in transit unless the customer has selected and paid for insurance on shipping. Free standard shipping as provided by Babyanything does not include insurance. Australia Post will not reimburse customers for any loss in delivery unless insurance has been purchased.

Babyanything will not be held liable for any direct, indirect, special incidental or consequential damages or injuries arising from use of any items bought from this site (whether intact or damaged).

Our pieces can be sharp or harmful if swallowed. We take special care to ensure we make and deliver quality pieces.  However, if an item does break it may increase the current risk of choking hazard or other injury.  Children must be supervised at all times if they are wearing a piece of Babyanything jewellery. Do not let them sleep unless the item of jewellery has been removed.

Purchase Agreement

Your purchase confirms that you have been provided with appropriate care information to look after your Babyanything piece. With your purchase, you agree to Babyanything’s terms and conditions regarding returns, exchanges, shipping and repairs. If this item was purchased as a gift, we encourage the recipient to read our care information, to visit us in the boutique or to email us to discuss appropriate care of their piece.