Shipping
Domestic orders
We ship all domestic orders via Australia Post eParcel or Express Post services*. These services are fully traceable and require a signature upon delivery.
We offer free eParcel regular domestic post* for all full-priced jewellery orders over $350, this offer is automatically applied at the checkout. This promotion is not available for any orders that contain homewares items, or for rings from our Ceremonial collection.
*These services do not include insurance. Should you require insurance please email us for a quote dependant on where you are and the value of the items purchased.
International orders
We ship all international orders via DHL Express International service. You will receive updated tracking information via email directly from DHL.
*This service does not include insurance. Should you require insurance please email us for a quote dependant on where you are and the value of the items purchased.
Note: We can only deliver to PO Boxes in Dubai and United Arab Emirates.
Duties and taxes
All duties, including customs and import taxes are the responsibility of the customer and may be a government requirement of import. Babyanything has no control over these and will not refund customers any charges incurred.
Delivery times
Express orders will be packed and shipped same or next business day after being ordered and delivered in 1-3 days depending on location.
Regular post domestic orders will be packed in 1-2 business days and will be delivered within 1 – 6 days depending on location.
International orders will be delivered within 2-7 days.
Babyanything does not accept any responsibility for delays caused by Australia Post/ DHL. For more information on Australia Post delivery times please visit the Australia Post website.
Items lost or damaged in transit
We will not replace items lost or damaged in transit unless the customer has selected and paid for insurance.
Authority to leave
Australia Post offers the option for customers to provide authority to leave items in a safe location (eg. in letter box, on doorstep, behind a pot plant on front patio) if no-one is home to sign for the delivery.
If you would like your delivery left for your collection please detail this in the notes section when finalising your order.
Babyanything will not accept any responsibility items lost, stolen or damaged by weather unless the customer has selected and paid for insurance.
Unless authority is specified by the customer all orders will require a signature upon delivery.
For any more information about shipping please contact us via email.
