Shipping

Domestic orders

We ship all domestic orders via Australia Post regular or Express Post services. These services are fully traceable and require a signature upon delivery, but do not include insurance.

We offer free regular domestic post for all full-priced jewellery orders over $350, this offer may be selected at the checkout, when eligible. This promotion is not available for any orders that contain homewares items, or for rings from our Ceremonial collection and does not include insurance.

Insured Australia Post Express post services may be selected at the cart for orders valued up to $1000. These services are fully traceable and require a signature upon delivery.

Should you require additional insurance please select the amount cover you would like here. It is $22 for $500 worth of insurance so please add the amount of cover you would like EG. add three to the cart if you would like $1500 worth of cover.

Insurance will cover the value of replacement for your item if it is deemed lost in transit by the carrier. Refunds will not be issued in the case of loss of item in transit.

International orders

We ship all international orders via DHL Express International service. You will receive updated tracking information via email directly from DHL.

Note: We can only deliver to PO Boxes in Dubai and United Arab Emirates.  

Should you require additional insurance please select the amount cover you would like here. It is $22 for $500 worth of insurance so please add the amount of cover you would like EG. add three to the cart if you would like $1500 worth of cover.

Insurance will cover the value of replacement for your item if it is deemed lost in transit by the carrier. Refunds will not be issued in the case of loss of item in transit.

Duties and taxes

All duties, including customs and import taxes are the responsibility of the customer and may be a government requirement of import.  Babyanything has no control over these and will not refund customers any charges incurred.

Delivery times

Express orders will be packed and shipped same or next business day after being ordered and delivered in 1-3 days depending on location.

Regular post domestic orders will be packed in 1-2 business days and will be delivered within 1 – 6 days depending on location.

International orders will be delivered within 2-7 days.

Babyanything does not accept any responsibility for delays caused by Australia Post/ DHL. For more information on Australia Post delivery times please visit the Australia Post website.

Items lost or damaged in transit

We will not replace items lost or damaged in transit unless the customer has selected and paid for insurance.

Authority to leave

Australia Post offers the option for customers to provide authority to leave items in a safe location (eg. in letter box, on doorstep, behind a pot plant on front patio) if no-one is home to sign for the delivery.

If you would like your delivery left for your collection please detail this in the notes section when finalising your order.

Babyanything will not accept any responsibility items lost, stolen or damaged by weather unless the customer has selected and paid for insurance.

Unless authority is specified by the customer all orders will require a signature upon delivery.

For any more information about shipping please contact us via email.